Overview

Live Scorer users are automatically redirected to the LiveScore App when they log in instead of accessing the LIGR Live dashboard. This is expected behavior, not an error. The Live Scorer permission level is specifically designed to grant access ONLY to the LiveScore App and nothing else.

If a user needs access to the LIGR Live dashboard, their permission level must be changed by the organization Owner.

Why Live Scorers Are Redirected

The Live Scorer permission level is intentionally restrictive by design. It prevents accidental changes to your organization's settings, assets, or streaming configuration by limiting the user to match scoring functionality only.

When a Live Scorer logs in, the system recognizes their permission level and automatically directs them to the LiveScore app at https://score.ligr.live/login. They cannot access the LIGR Live dashboard.

What Live Scorers Can Access

Users with Live Scorer permissions can ONLY:

* Access the LIGR LiveScore app

* Capture match facts during live matches

* View and edit match history for their assigned matches

What Live Scorers Cannot Access

Users with Live Scorer permissions have NO access to:

* LIGR Live dashboard

* Assets section

* Matches section

* Streaming section

* Control Room

* Multimedia section

* Any other features or sections

How to Grant Dashboard Access

If a Live Scorer user needs access to the dashboard, their permission level must be changed to a higher level. Only the organization Owner can modify user permissions.

1. Click the person icon in the bottom left corner

2. Click Permissions

3. Find the user whose permissions you want to change

4. Click the ellipsis (three dots) to the right of their name

5. Select the new permission level from the menu

Available Permission Levels

User: Complete access to the organization with these exceptions: cannot transfer ownership, cannot modify permission levels of existing users, cannot invite new users to the organization, no billing access.

Club User: Limited to managing their assigned club(s) through the Club Portal. Can update club details, manage teams, add players, create or update ad sets, view analytics, access multimedia, view matches, upload images and videos, share highlights, and add tags to highlights. Cannot create matches, modify match settings, overlay settings, stream settings, or highlight settings for competitions.

Media Viewer: View-only access to matches and media content. Can view matches, access Match Centre or Match Recording, select highlights and add tags, download highlights, adjust lead/lag on highlights, open highlights in Video Editor, share highlights on social media, view and download match recordings, add moments in Moments Editor, and view and download images and videos.