Skip to main content

Why teams don't appear when creating matches

Teams must be assigned to a competition to appear in match creation dropdowns; edit the team or create it with the competition selected.

Why this happens

When you create a match, you select a competition first. The team dropdowns only show teams that are assigned to that competition. If you've created a team but it doesn't appear when creating a match, the team isn't assigned to the competition you selected.


​


​

How to fix it

There are two ways to make a team appear in the team dropdowns: you can edit the team to add the missing competition, or you can create the team with the competition already selected from the start. Both approaches are explained below.


​

Option 1: Edit the team and add the competition

1. Click Assets in the left sidebar.


​

2. Select Clubs and Teams.


​

3. Find and select the team that isn't appearing.


​

4. Click on the Competitions section in the General tab.


​

5. A dropdown will appear showing all available competitions.


​

6. Select the competition you need, choosing one or multiple if required.


​

7. Click Save at the bottom of the screen.


​

Once you've saved, the team will now appear in the team dropdowns when creating a match under that competition.


​


​

Option 2: Create the team with the competition selected from the start

1. Click Assets > Clubs and Teams.


​

2. Click Create a Club or Team > Create a Team.


​

3. Select the competition in the team creation form.


​

4. Fill out the remaining team details.


​

5. Click Create Team.


​

With this approach, the team is immediately available for matches in that competition as soon as it's created.


​

Important notes

• Teams must be assigned to a competition to appear in match creation.


​

• You can assign a team to multiple competitions.


​

• You need at least two teams assigned to a competition before you can create a match.


​

• You can change a team's competition assignment even after matches have been created, but existing matches retain their original competition assignment.


​

Did this answer your question?