Club Admin and Club User roles let you control who can access and manage a specific Club Portal in LIGR Live, giving club staff the right level of access without exposing your wider Organisation settings.
Understanding Club-Level Roles
Club roles are scoped to a single Club Portal. They do not grant access to your Organisation account or to other clubs. There are three club-level roles:
• Club Super Admin — Full access to the Club Portal, including managing other club users, assets, and media.
• Club Admin — Can manage most Club Portal settings, assets, and media, but cannot manage other club users at the same or higher level.
• Club User — Standard access for day-to-day club tasks such as updating players or viewing media.
[ Image placeholder: Club Portal permissions page showing the three club role options ]
Prerequisites
Before assigning club roles, make sure:
• The Club already exists as an asset in your Organisation.
• The person you want to invite has (or will create) a LIGR Live account using the email address you invite.
• You have Owner or Admin permissions at the Organisation level, or Club Super Admin access within the specific Club Portal.
Inviting a Club Admin or Club User
1. Open the Club Portal for the club you want to manage.
2. Go to the Permissions section in the Club Portal settings.
3. Click Invite User.
4. Enter the person's email address.
5. Select the role: Club Super Admin, Club Admin, or Club User.
6. Send the invite.
The invited user will receive an email to accept the invitation and join the Club Portal with the role you selected.
[ Image placeholder: Invite User dialog showing email field and role dropdown ]
Changing a Club User's Role
1. Open the Club Portal and go to Permissions.
2. Find the user in the list.
3. Click the role dropdown next to their name.
4. Choose the new role.
5. Save your changes.
The user's access updates the next time they load the Club Portal.
Removing a Club User
1. In the Permissions section of the Club Portal, locate the user.
2. Click the remove option next to their name.
3. Confirm the removal.
Removed users lose access to the Club Portal immediately but keep their LIGR Live account for any other organisations or clubs they belong to.
Club Roles vs. Organisation Roles
It's important to understand the difference:
• Organisation roles (Owner, Admin, User, Gameday Operator, Live Scorer, Media Viewer) apply across your entire LIGR Live Organisation.
• Club roles (Club Super Admin, Club Admin, Club User) apply only within a single Club Portal.
A user can hold different roles in different places. For example, someone could be a Club Admin in one Club Portal and have no access to your Organisation at all.
Tips
• Use Club User for volunteers or team managers who only need to view or update limited information.
• Reserve Club Super Admin for one or two trusted people per club, so there's always someone who can manage other users.
• Keep invites tied to personal email addresses rather than shared inboxes, so role changes and removals are easier to manage.
• Review your Club Portal's user list at the start of each season to remove people who no longer need access.
Common Issues
The invited user didn't receive the email. Ask them to check their spam or junk folder. If it's still missing, remove the pending invite and send it again, double-checking the email address.
A Club Admin can't manage other users. Only Club Super Admins can manage other club-level users. Upgrade the user's role if they need this capability.
A user sees the wrong club or no club at all. Confirm you invited them to the correct Club Portal. Users are only added to the specific club where the invite was sent.
Changes to a user's role aren't showing up. Ask the user to log out and back in, or refresh the Club Portal.