LIGR Live

Check in order: (1) Feature type — confirm overlay is using Graphics + Brands, not Graphics only or Free (check overlay settings in Matches tab). (2) Enable Ads toggle —…

Why ads are not appearing on broadcast output

The ad set may be assigned to a different club. Ad sets assigned to clubs are locked to that club until unassigned. Go to Ads > Ad Sets, find the…

Why an ad set is not available when assigning to a slot

All seven image sizes must be uploaded before the green dot appears. Check each size box (Square 300×300, Small 510×150, Banner 1920×140, Landscape 1000×200, Portrait 500×250, Leaderboard 1000×100, Cu

Why the green dot is not appearing on an ad set

The club has not uploaded an ad set to their Club Portal or has not assigned it to the delegated slot. Contact the club to confirm their ad set is…

Why a delegated ad slot is empty during broadcast

Julian Rodrigues

Resolving common issues with ad display and configuration

Troubleshooting Ads

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