Skip to main content

Why an ad set is not available when assigning to a slot

Ad sets locked to a club can't be used elsewhere until unassigned; this explains why and how to free one up for reuse.

Why This Happens

Ad sets can only be assigned to one club at a time. When you assign an ad set to a club, it becomes locked to that club and unavailable for use elsewhere in your organisation. No other club or competition can use that ad set until you remove the club assignment.


​

This restriction ensures that club-specific sponsor content only appears for that club's matches and prevents accidental use of another club's sponsor ads.


​

How to Make an Ad Set Available

To free up an ad set so it can be used elsewhere, start by clicking Ads in the left-hand dashboard and then selecting Ad Sets. From the list, find and select the ad set you want to make available.


​

1. Look for the Assign to Club field at the top right of the screen.


​

2. Click the small X next to the club name to remove the assignment; the club name will then disappear from the dropdown menu.


​

3. Click Save at the bottom of the screen to confirm the change.


​

Once saved, the ad set is unassigned and can be allocated to any other club, competition, or used in any ad slot throughout your organisation.


​

Did this answer your question?