Overview
You can refresh an overlay's production URL from two places in LIGR Live: the overlay's row on the Matches table, or the Stream Monitor for the match's stream. Refreshing generates a new production URL for the overlay. If you load the overlay into external production software, you may need to copy the updated production URL again after refreshing. If you're using a LIGR-hosted stream, the overlay updates automatically and you don't need to do anything else.
How to Refresh an Overlay Production URL from the Matches Table
Go to the Matches tab.
Find your match, for example Harbour City (HCF) v Ridgeview (RVR), and expand it with the drop-down arrow.
Open the menu at the far right of the overlay's row.
Find the Production URL option and click Refresh.
The overlay's production URL is now refreshed and a new URL is generated.
The same menu also has Configure, which opens the UPDATE OVERLAY window. That window is where you change the overlay's settings (Overlay, Graphics, Ads, Background, Watermarks and Playout), not where you refresh the URL.
How to Refresh an Overlay Production URL from the Stream Monitor
You can also refresh the overlay's production URL from the Stream Monitor, the page where you start, watch and control the stream for a match.
Go to the Matches tab, find your match and expand it.
Click the three-dot menu next to the stream and select View to open the Stream Monitor.
In the Stream control section, where you pick the overlay that puts graphics on the stream, click the refresh icon to the right of the overlay dropdown.
The overlay's production URL is now refreshed. You can watch the Player on the same page to check the graphics are back on the program output.
What Happens After Refreshing
For LIGR-hosted streams: The overlay updates automatically. No further action is needed.
For external production software: You may need to copy the updated production URL again. After refreshing, go back to the overlay's row on the Matches table, copy the new production link and paste it into your software so the updated URL is active.
When to Refresh an Overlay
Refresh the overlay's production URL when graphics stop responding or the overlay becomes unresponsive during a broadcast. This creates a new connection and often fixes graphics that aren't showing or updating correctly.