When streaming to a destination like YouTube or a custom RTMP endpoint, the destination indicator color tells you where to troubleshoot. Red means LIGR is successfully connected — if the platform isn't receiving your stream, the issue is on the destination side. Yellow means LIGR is still attempting to connect. A warning icon means the connection failed — verify your destination details are correct.

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[SCREENSHOT: the Matches section showing a destination with its color-coded connection indicator]

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Destination indicators use a color code system to show connection status. Gray means the destination is configured but not sending. Yellow means LIGR is attempting to connect to the destination. A warning plus retry icon means the connection failed, and LIGR will retry approximately every 20 seconds. Red means LIGR is successfully connected and streaming to the destination.

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Important: If the destination indicator is red, LIGR is successfully connected and streaming. When red, troubleshooting should focus on the destination platform (e.g., YouTube receiving settings, correct event selection, visibility settings) rather than LIGR configuration.

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If the destination indicator is red but the platform reports it's not receiving your stream, the connection from LIGR to the destination is working, so the issue lies with platform-specific settings. Start by verifying you selected the correct stream key or event on the destination platform. Then check the destination platform's visibility settings (public, unlisted, private), confirm the destination platform account is in good standing and not restricted, and verify the destination platform isn't showing any alerts or warnings about the incoming stream.

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If the destination indicator remains yellow, LIGR is attempting to establish a connection. Verify your internet connection is stable and that your upload speed is sufficient for the stream bitrate. It's also worth waiting a few minutes, since the initial connection can take time. Finally, confirm the destination is checked and that "Go Live" was clicked.

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If the destination indicator shows a warning icon, the connection attempt failed. The system retries approximately every 20 seconds while you check the following settings: confirm the destination RTMP URL is correct (no typos, correct protocol), verify the stream key is current and hasn't been regenerated on the platform, and for SRT destinations, confirm the SRT link is valid. Also ensure the destination platform credentials haven't expired or been revoked.

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[SCREENSHOT: an expanded match showing the destination details with RTMP URL and stream key fields]

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To check and correct destination details, follow these steps in order.

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1. From the Matches section, expand the match.

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2. In the expanded view, locate the destination with the connection issue.

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3. Check the destination details (RTMP URL and stream key, or SRT link).

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4. Compare these details with the credentials shown on the destination platform.

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5. If incorrect, update the destination settings or create a new destination with the correct details.

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If graphics aren't showing at the destination but the connection is red, check the feed type setting. If graphics aren't showing, check that the feed type is set to "Program" rather than "Clean." If you want no graphics displayed, set the feed type to "Clean" instead.

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If the destination indicator remains yellow or shows a warning icon after verifying all settings and credentials are correct, and your internet connection is stable, contact LIGR Support via the chat function in the bottom right of the Help Center.

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