Overview
Ad slots configured in your Automated Game Plan playlists will only display during a broadcast if the overlay assigned to your match has ads enabled. This is a separate step from configuring the ad slots themselves — both the ad type and the Enable Ads toggle must be configured correctly for your sponsor ads to appear on screen.
Prerequisites
* Ad slots configured in your Automated Game Plan playlists
* An overlay assigned to your match
* Graphics + Brands feature type assigned to your match (required for your own sponsor ads to display)
How to enable ads on an overlay
1. Navigate to the Matches tab
2. Find your match and expand it by clicking the drop-down arrow
3. Click the three-dot menu next to the overlay
4. Select Settings
5. Confirm the Ad Type is set to Brands — this is required for your own sponsor ads to appear. Free Tier shows LIGR advertising instead. No Brands shows no advertising at all
6. Toggle Enable Ads to on
7. Click Save
If Enable Ads is off or Ad Type is not set to Brands, no sponsor ads will display on that overlay regardless of how your playlists are configured.
Ad Type options
Brands: Shows your own sponsor ads. Requires Graphics + Brands hours in your balance.
Free Tier: Shows LIGR Live advertising. Uses Graphics hours.
No Brands: No advertising shown. Uses Graphics hours.
Common issues
Ads not appearing on output
Check these in order:
1. Feature type — confirm the match overlay is using Graphics + Brands. If Ad Type is set to Graphics only or Free, your ad sets will not display. Check the overlay settings in the Matches tab
2. Enable Ads toggle — go to the overlay settings and confirm Enable Ads is toggled on. This must be enabled even if the ad type is set to Brands
3. Ad slot configuration — confirm the ad slot exists in the correct playlist in your Automated Game Plan and that the game plan is assigned to the correct competition
4. Green dot — confirm the ad set has a green dot. All seven image sizes must be uploaded before an ad set can display
5. Graphics + Brands balance — confirm you have sufficient Graphics and Brands hours in your balance. Your remaining balance is visible in the top-right corner of the Matches page or in the Billing section
