Overview
Images uploaded to the Multimedia section must be assigned to the correct competition before they will appear in the Graphic Control Room. If an image isn't assigned to the same competition as your match, it won't be available when you try to use it during a broadcast.
Why This Happens
When you create a match under a specific competition and assign a graphic overlay to that match, only images assigned to that competition will appear in the Graphic Control Room. Images with no competition assignment or images assigned to different competitions remain hidden.
How to Fix It
1. Navigate to Multimedia > Images
2. Click on the image that isn't appearing
3. Check the Competition field
4. If the field is blank or shows the wrong competition, click in the Competition field
5. Select the correct competition from the dropdown
6. Click Save at the bottom of the screen
7. Refresh the Graphic Control Room
The image will now appear in the Graphic Control Room for matches created under that competition.
Prevention
Assign images to competitions immediately after uploading them. This ensures they're available when you need them during broadcasts and eliminates the need to troubleshoot missing images during live matches.