At times, when viewing a stream on the Stream Monitoring page, the performance of the WEBRTC player may appear pixelated. This can be due to network conditions, browser performance, or other factors. To verify that the stream itself is functioning correctly, you can perform a quick safety check by opening the feed in VLC Media Player. VLC provides a direct and reliable way to view the stream, ensuring that the source quality is as expected. If the stream appears clear in VLC but remains pixelated in the WEBRTC player, the issue is likely related to playback conditions rather than the stream itself.
You can download VLC Media Player from this link.
After downloading and installing VLC Media Player, open the software. To check a specific match, you'll need its RTMP Pull Destination link. You can find instructions on retrieving this URL in the article, which provides a detailed guide on Inputs & Destinations here.
Make sure a Pull Destination is set up in your account before proceeding. On the Stream Monitoring page, you'll find the URL you need to copy to your clipboard, highlighted in the red box below. The area marked in green represents what will be displayed in VLC.
Upon opening the VLC software, you’ll see the screen below:
Click on Media in the top-left corner of the screen
Click Open Network Stream
A new window will pop up, paste the URL into the box and hit Play
After a few seconds, the URL will briefly appear at the bottom of the screen before disappearing, and the stream will begin playing in VLC. If the footage in VLC is clear and uninterrupted, this confirms that the stream itself is stable and should reach its final destination, such as YouTube without issues.
