At times, when viewing a stream on the Stream Monitoring page, the performance of the WEBRTC player may appear pixelated. This can be due to network conditions, browser performance, or other factors. To verify that the stream itself is functioning correctly, you can perform a quick safety check by opening the feed in vMix. vMix provides a direct and reliable way to view the stream, ensuring that the source quality is as expected. If the stream appears clear in vMix but remains pixelated in the WEBRTC player, the issue is likely related to playback conditions rather than the stream itself.

You can download vMix at this link. NOTE: vMix is available for free for 60 days. After the trial period expires, you can decide whether to purchase it.

After downloading and installing vMix, open the software. To check a specific match, you'll need its RTMP Pull Destination link. You can find instructions on retrieving this URL in the article, which provides a detailed guide on Inputs & Destinations here.

Make sure a Pull Destination is set up in your account before proceeding. On the Stream Monitoring page, you'll find the URL you need to copy to your clipboard, highlighted in the red box below. The area marked in green represents what will be displayed in vMix.

Upon opening vMix, you’ll see the screen below:

After a few seconds, the URL will briefly appear at the bottom of the screen before disappearing, and the stream will begin playing in vMix. If the footage in vMix is clear and uninterrupted, this confirms that the stream itself is stable and should reach its final destination, such as YouTube without issues.