The audio you hear while monitoring in the Multiview, or from the Player on the Stream Monitor, only plays in your own browser. If you can't hear it, the issue is usually your local playback, not the broadcast. Your broadcast audio keeps streaming to your destinations no matter what you hear in the dashboard. The one exception is the Stream control section on the Stream Monitor. Its audio settings change the stream itself, so they do affect what your audience hears.

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If you can't hear audio while monitoring, work through the following checks in order. Your browser may have blocked audio playback for the LIGR Live site, so start there before moving on to the stream controls.

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1. Check your browser's address bar for any icons showing blocked content or permissions, such as a speaker icon or a site settings icon.

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2. Click that icon and check that audio or sound is allowed for the site. If audio is blocked, change the permission to "Allow".

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3. Refresh the page after changing permissions so the new setting takes effect.

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Once browser permissions are confirmed, check the monitoring volume. In the Multiview, each stream tile has its own volume slider. Find the slider on the tile you're trying to monitor, make sure it isn't set to zero or muted, and turn it up. This slider only changes what you hear in the Multiview. It doesn't change the broadcast audio.

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If you're monitoring from the Stream Monitor, also check the Stream control section. This is where you set the input and overlay audio, mix left and right, or mute a channel. If the input or overlay audio is turned right down, or a channel is muted, the stream itself has no sound there, so your audience won't hear it either. Adjust these settings to fix the broadcast audio.

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If audio still isn't working after these checks, try opening LIGR Live in a different browser. LIGR Live works best with Google Chrome or other Chromium-based browsers. If you're using a different browser, switch to Chrome and test audio monitoring there.

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• Broadcast audio sent to destinations (YouTube, Facebook, custom RTMP endpoints)

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• Audio levels in the actual stream output

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• What your audience hears

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• Recording audio in archived match recordings

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This doesn't include the Stream control settings on the Stream Monitor. Those set the stream's own audio, and every viewer hears the result.

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Monitoring playback is purely for your convenience. If you can't hear audio, but your stream is running, your destinations are connected and the Stream control audio isn't muted, your audience is still receiving audio normally.