When you create or edit an overlay for a match, you must select an Ad Type. This setting decides whether advertising can appear on your broadcast overlay during the stream. There are two options: Brands (show your own advertising) or No Brands (no advertising shown).

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If you select Brands, you must also switch on the Enable Ads toggle for your ads to actually appear on the overlay. Both settings sit together in the Ads section of the overlay window, and both must be set correctly for your sponsor ads to display during broadcasts.

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Ad Type is a required field in the Ads section of the overlay window. You select one of two options:

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1. Brands: Show your own advertising. This option requires Graphics and Brands hours in your balance. Your configured ad sets will appear on the overlay during the broadcast, as long as Enable Ads is on.

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2. No Brands: No advertising shown. This option uses Graphics hours. No advertising of any kind will appear on your overlay.

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You set the ad type when creating or editing an overlay. Creating and editing use the same window. It's titled CREATE OVERLAY when adding an overlay and UPDATE OVERLAY when editing one. To create a new overlay, follow these steps:

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1. Go to the Matches tab.

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2. Open the menu for the match.

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3. Click Add overlay. The CREATE OVERLAY window opens.

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4. In the section list on the left, click Ads (or scroll down to it).

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5. In Ad Type, select Brands or No Brands.

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6. If you selected Brands, switch on Enable Ads.

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7. Complete the remaining required fields, such as Overlay Name in the Overlay section and Theme Profile in the Graphics section.

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8. Click Create to create the overlay.

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If you select Brands as your ad type, you must also switch on the Enable Ads toggle for your ads to actually appear. The ad type and the Enable Ads toggle work together in the following ways:

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• Ad Type set to Brands + Enable Ads on = Your ads appear on the overlay.

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• Ad Type set to Brands + Enable Ads off = No ads appear on the overlay.

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• Ad Type set to No Brands = No ads appear on the overlay.

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If you created an overlay with Brands selected but left Enable Ads off, you can switch it on by editing the overlay:

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1. On the Matches table, expand the match.

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2. Find the overlay's row in the expanded view.

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3. Open the menu on the overlay's row.

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4. Click Configure. The UPDATE OVERLAY window opens.

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5. In the section list on the left, click Ads. Check that Ad Type is set to Brands.

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6. Switch on Enable Ads.

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7. Click Update to save your changes.

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Your ads will now appear on the overlay during broadcasts.

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When you select Brands as the ad type and switch on Enable Ads, you must have enough Graphics and Brands hours in your balance. These hours are separate from standard Graphics hours.

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If your Graphics and Brands balance is low or at zero, ads will not appear on the broadcast even if Ad Type is set to Brands and Enable Ads is on.

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You can check your balance from the Matches tab or the Dashboard tab. Balance indicators display your remaining Graphics hours and Graphics and Brands hours.

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Issue: Ads not appearing on overlay even though Ad Type is set to Brands

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Solution: Open the overlay's UPDATE OVERLAY window and check that Enable Ads is on in the Ads section. The ad type alone is not enough. You must also switch on the toggle. Also confirm you have enough Graphics and Brands hours in your balance.

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Issue: Don't know which ad type to select

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Solution: Select Brands if you want to show your own sponsor advertising and have Graphics and Brands hours available. Select No Brands if you don't want any advertising on your overlay.

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Issue: Selected Brands but being charged Graphics hours instead of Graphics and Brands hours

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Solution: Check that Enable Ads is on in the Ads section of the overlay window. If Enable Ads is off, the overlay will use Graphics hours instead of Graphics and Brands hours, even though Brands is selected as the ad type.