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How to Download Highlights

Learn how to download a single highlight or multiple highlights at once in LIGR Live, and troubleshoot download issues.

Download a Single Highlight

To download one highlight, start by navigating to Multimedia > Highlights. Click on the highlight you want to save to open its full-screen view, then click Download below the video player. Once you click Download, progress for the download appears in the top right corner of the screen.


[SCREENSHOT: the full-screen highlight view with the Download button below the video player highlighted]


Download Multiple Highlights

You can also download several highlights at once. Navigate to Multimedia > Highlights, then from the Clips tab, check the box on each highlight you want to download. A toolbar will appear at the bottom of the screen - click Download in this toolbar to start the download. As with single downloads, progress appears in the top right corner of the screen.


[SCREENSHOT: the Clips tab with several highlights checked and the bottom toolbar Download button visible]


Troubleshooting

Download isn't working


Large files take time to convert and download, so check the top right corner of the screen for download progress before assuming something is wrong. If the download appears stuck, try the following steps: first, refresh the page; then, try downloading again; and for very large files, such as full match recordings, try downloading during off-peak hours.


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