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What to do if I haven't received a verification email?
What to do if I haven't received a verification email?

If you find you have not received the account verification email, please check your junk/spam folder.

Chris Edwards avatar
Written by Chris Edwards
Updated over a week ago

If you find you have not received the account verification email, please check your junk/spam folder. It is very likely it has ended up here.

In future, to ensure successful delivery of LIGR's emails to your inbox, make sure you mark any emails from us as safe so they don't get pushed to your spam/junk folder.

Here is some helpful information on how to do this with some popular email clients:

I have checked my junk/spam and I still can't find the email?

Not to worry! We are here to help.

If you still cannot find your verification email, we kindly request that you report this to our support team for investigation. You can this by submitting a support ticket here.

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